As a regional accounting firm, the name Dulin, Ward & DeWald, Inc. elicits widespread recognition. However, many of the firm’s clients also benefit from its robust technology division: DWD Technology Group. Co-located with the accounting division, DWD Technology Group has been providing various levels of IT services to clients for nearly 30 years.
Launched in its current form by Bob Kohlmeyer, DWD Technology Group grew from a need Kohlmeyer observed while working as a CPA. Accounting clients often did not have the resources to support their own IT department, and Dulin, Ward & DeWald had programmers on staff who could help. Over time, the business has grown to include managed IT services, network (hardware) services, and accounting software support. The staff of DWD Technology Group includes CPAs, whose involvement gives particular insight to clients’ accounting needs.
‘It’s a very seamless service for our clients to be able to work with us on their accounting and technology needs,” explains Kohlmeyer.
Longtime client Tony Wolf, CEO of Wolf Corporation, agrees. “Utilizing both DWD accounting and tech services has made our accounting and IT much more efficient,” he says. “It just makes sense. Both sides perform extremely well.”
DWD Technology Group performs to the same service standards for which Dulin, Ward & DeWald has become known. Efficiency, reliability, and experience represent the company’s cornerstone values, and they apply universally. Both divisions share the vision to continuously exceed clients’ expectations.
“Customer service is important to us, and we really stress to our employees to deliver a quality and timely job,” explains Dulin, Ward & DeWald Managing Director Jeff Taner. “We’re very responsive to our clients’ needs.”
One particular area in which DWD Technology Group sees growing demand is for managed services, which provides proactive monitoring of a client’s internal IT systems. It can help safeguard against viruses, fraud, and a host of other issues, as well as assist with planning for upgrades and changes. This fixed fee service plan is easier to budget than ad hoc, fix-it-when-it-breaks calls.
“It’s a good fit for a company that doesn’t have its own IT person or department,” says Taner.
The cross-functional approach drives referrals in both directions. In fact, Dulin, Ward & DeWald and DWD Technology Group are so well respected for their services that many clients have been referred by the company’s professional partners, as well. Bankers, attorneys, and existing clients who have worked with the firm frequently recommend one or both of its divisions to prospective clients.
According to Taner, it’s simply a matter of taking care of people. “If you can try to make every client feel like they are your most important client,” he says, “then you’ve really accomplished something.”
Address: 9921 Dupont Circle Drive West, Suite 300 Fort Wayne, Indiana 46825
Phone: (260) 423-2414
Years in Business: 79
Number of Employees: 65
Products & Services: DWD provides privately held companies throughout northeast Indiana with a variety of accounting, audit, tax and business consulting services. DWD Technology Group is a Microsoft Certified Partner and Sage Software reseller providing clients in Indiana, Ohio and Michigan managed services, network services, software and support.